Required Qualification:

• Diploma in relevant subject(e.g. business administration, logistics, commerce, store management).

Other Selection Criteria (skills, knowledge and experience):

• Prior experience of working in logistics/supply function with a comprehensive knowledge of logistics processes and procedures.
• Expert knowledge of technical regulations related to logistics such as import/export and customs regulations, including security requirements to include certification in dangerous goods handling and aviation security
• Highly skilled communicator with the ability to form and maintain good relationships internally and externally.
• Strong interpersonal, negotiation and influencing skills.
• Customer focused with proven analytical, problem solving and organizational skills.
• Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities.
• Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, production schedules and customer order fulfilment.
• Excellent attention to detail skills.

Reports Directly to:

Human Resources/Admin Manager

Position Summary:

The Logistics officer is responsible for ensuring the right products are delivered to the right location on time, to the quality required and in the most cost effective way; oversees the distribution and transportation of goods from the Company to the consumer and will be expected to provide support to all members of the production, inventory and marketing team in the execution of administrative, logistics and facilities function, as well as assisting with the day to day functionality of the office environment at all times.

KEY RESPONSIBILITIES:

Strategy and Development

• Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance.

General and Task Management

• Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.
• Create and implement best practice logistics principles, policies and processes across the organization to improve operational and financial performance.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
• Monitor quality, quantity, delivery times, and transport costs.
• Negotiate rates and contracts with transportation and logistics providers.
• Recommend optimal transport modes, routes or frequency.
• Select carriers/suppliers and monitor service against performance criteria.
• Ensure carrier compliance with company policies or procedures for product transit or delivery.
• Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.
• Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others.
• Assess and make recommendations for logistics processes in potential new facilities or plants and advise of cost implications and efficiency.
• Support continuous improvement initiatives and identify inefficiencies and cost optimization opportunities.
• Provide meaningful logistics data to others in the organization to aid customer service and cost improvements.

Relationship Management

• Develop and maintain strong relationships with all connected with the logistics process.
• Ensure all completed orders are dispatched on time.
• Ensure products are shipped appropriately to ensure quality of goods during transportation.
• Take control of packaging and provide appropriate, cost effective, high quality solutions.
• Take responsibility for accuracy of labelling to ensure correct parts/finished assemblies reach correct customers at the correct time.
• Ensure compliance with import/export regulations/customs regulations and legal and health and safety requirements.
• Support new business initiatives and projects and contribute to review meetings and change process. Ensure effective logistics implementation takes place relating to the changes.