Required Qualification:

• OND/HND or BSc. in business management, education or human services.
• At least one-year experience in an office management and administration role.

Other Selection Criteria (skills, knowledge and experience):

• Working mastery of computer programs including Microsoft Word, Power Point and Excel, andfamiliarity with client management systems.
• Keen attention to detail.
• Understanding of the challenges, importance and issues of working within administration.
• Demonstrated time management and organization skills including ability to multi-task; prioritize, and a willingness to keep up to date on all relevant technology changes undertaking training as required by the position.
• Natural problem-solver; willing to initiate and lead in unpredictable circumstances.
• Sharp analytical and critical thinking skills.
• Demonstrated communication skills with an ability to remain calm under pressure particularly when responding to people who may exhibit difficult behaviours or have poor communication skills.
• Knowledge of principles and techniques employed in effective office administration and management.
• Ability to make independent decisions as well as to prepare reports and statements.

Reports Directly to:

Human Resource/Admin Manager

Position Summary:

Under the supervision of the HR/Admin Manager, the Administrative Officer will be responsible for the day-to-day oversight and coordination ofadministrative and operational functions including office management, employee business services, procurement, front deskprocedures and processes, and overall building management. The Administrative Manager will also work closely and direct the affairs of the Kitchen Staff, Office Assistant as well as the Cleaners.

KEY RESPONSIBILITIES:

• Organize and oversee all office operations; procurement of supplies; and oversight all office systems and equipment.
• Manage all front office and clerical tasks.
• Assist in HR functions including recruitment, onboarding, payroll, benefits and personnel record management.
• Manage third party vendors related to weekly, monthly and annual building maintenance, technology and network administration; ensure annual inspections are completed.
• Perform administrative tasks associated with meetings including minute taking, record keeping of attendance and dissemination of minutes.
• Perform other administrative tasks as identified by management including such duties as data entry and file preparation.
• Supervise office assistant, kitchen staff and cleaners and be responsible for their overall direction, coordination, andevaluation as well asaddressing complaints and resolving problems.
• Perform other task as assigned by the Management.